Zana Roofers exists for one moment: the one where water is coming through your ceiling, or a limb is lying across your roof, and you need a roofer you can trust without spending an hour searching. You call, a person answers, and a licensed roofer is on the way as soon as it is safe to work.
Zana Roofers connects you with independent licensed roofing contractors who perform the work. We answer the phone, figure out what you need and send a roofer who works your part of Winter Park, Maitland, Goldenrod, Casselberry, Altamonte Springs, Oviedo or Winter Springs. The roofer inspects the roof, gives you a written price and, once you approve it, does the work.
Our 24/7 promise, and what it means on a roof
Our line is answered 24 hours a day, 7 days a week, holidays included. That's a promise about answering, and we keep it. What it can't be is a promise that someone will be on your roof in the middle of a lightning storm. Nobody should work on a roof in lightning or high wind. When the weather is dangerous, the roofer helps you control the water from inside and tarps the roof as soon as conditions allow. We don't quote arrival times we can't guarantee; we tell you honestly what to expect when you call.
Licensed and insured, and easy to verify
Every roofer we send is licensed and insured in Florida. Florida licenses roofing contractors statewide through the Department of Business and Professional Regulation (DBPR), either as certified roofing contractors or as registered contractors for a specific area. You don't have to take our word for it:
- Ask the roofer for their Florida license number before work starts.
- Look it up on the DBPR license search and confirm it is active and covers roofing.
- Check that the name on the license matches the business name on your written estimate.
- Ask for proof of liability insurance and workers' compensation (or a valid exemption).
Who answers, and who shows up
When you call, you talk to the person who takes the details and sends the roofer, not a sales script. The roofer who comes out is an independent contractor licensed and insured in Florida who works roofs around Winter Park every week: older shingle roofs under the oaks, clay and concrete tile, and the flat sections over Florida rooms. That roofer inspects the roof, writes the price and does the work. You deal with them directly on the scope, the permit and the warranty, and you can check their license yourself before anything is signed.
How dispatch works
When you call, we ask a few quick questions: where the property is, what you see inside and outside, whether water is coming in now, and whether anything is bulging or near electricity. That tells us how urgent the call is and what the roofer should bring. Active leaks into living space and open roofs come first; tarps and repairs follow; inspections and estimates are scheduled at a time that suits you.
The roofer then inspects the roof and attic, takes photos of what failed and gives you a written price. Temporary protection, such as an emergency tarp, is priced separately from the permanent repair so you always know what you're paying for. If a permit is needed, the licensed roofer pulls it and schedules the inspections.
